The WVBEC's new licensing portal goes LIVE 5-1-25!!!

Read the instructions from Cheryl Henry. 

Hello All,
The Board is pleased to announce that we have moved to an electronic licensing system that will "Go Live" on Thursday, May 1, 2025. This system will allow you the opportunity to renew your license and pay the renewal fee electronically for 2025 and beyond!
You will NOT have to print and mail your renewal applications to the Board moving forward. The new system is very user friendly. Please see the PowerPoint (Attached to the email from the WVBEC) that provides illustrated screen shots and the instructions on how to set up your account and access the renewal portal.
The phone number for Certemy technical support is (866) 907- 4088
if you have questions pertaining to the creation or set up of your new account. Please note, they cannot answer questions pertaining to your renewal or CEU submissions. Also, here is the link to submit a support ticket as a professional users: https://certemy.com/contact-support/

NEXT STEPS - PLEASE DO THIS NOW - IT WILL TAKE 2-3 MINUTES
 Navigate to the new system login page using any web browser on your phone or computer
Click: https://wvbec.certemy.com/entry/login.
Bookmark this page.

1. Create Password

click on Forgot Password then provide the email that is on file with (org). An email will be sent to you (make sure to check your inbox and spam folders) where you can create a password. After changing your password, navigate back to the login page and proceed to sign in.

2. Complete your Licensing Requirements

Once logged in, completing the steps (requirements) for each license is easy. First, select the license on the left side of your screen. Then click on any of the steps on the right side of your screen to view or complete the corresponding requirement.

Tip: Notice the small circles below the license name. They represent the steps (requirements) for those licenses and are color-coded. Green means complete and white means incomplete.

Tip: You’ll see the status (complete, partially completed, or incomplete) for each step together with the due date. The system will automatically send you email alerts as you approach the due date for an incomplete step. You can then log in each time you want to work on your license(s).

Important notes

● Log into the new system any time to continue updating and maintaining your licenses(s).
● Each time you log in, you will see how many steps (requirements) you must still complete and when those steps (requirements) are due.
● The due dates assigned to each step will help you complete your renewal on time. You must complete all requirements by your license expiration date to ensure timely renewal. REMINDER: What will the new system let you do?
● Start your renewal from our website
● Complete your renewal online, using any phone or computer, 24x7
● Upload and manage your license files and documents online in a “Digital Wallet” ● Pay your renewal fee online - or upload proof of physical payment
● Receive email reminders that keep you on time and on task so you never forget something
● Receive email alerts when we have reviewed and approved your submissions
● Receive a digital copy of your certificate/licensure card upon completion

Thank you,
Cheryl Henry, M. Ed., Executive Director West Virginia Board of Examiners in Counseling  
 

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